Last updated: 19 September 2026.
PlusGBUK respects the privacy of people who visit the website or contact us. This policy explains what personal information may be handled through PlusGBUK, why it may be used, and the choices available to you.
Who is responsible for your information
PlusGBUK is the publication responsible for personal information processed through this website. Privacy and data-protection enquiries can be sent to [email protected].
Information you choose to provide
If you contact PlusGBUK by email or through a website form, we may receive information such as your name, email address, the content of your message and any files or other information you choose to send.
Please avoid sending medical records, identity documents or other sensitive personal information unless it is genuinely necessary for the matter you are raising. Most editorial corrections and complaints can be explained without providing sensitive information about yourself or another person.
Technical information generated when you use the website
Like most websites, PlusGBUK may generate technical records needed to deliver, secure and maintain the service. These records can include information such as IP address, browser type, device information, date and time of a request, requested page, referring page and technical error or security information.
We use this information where necessary to operate the website, investigate faults, prevent abuse, maintain security and understand whether the site is functioning correctly.
Analytics and optional technologies
If PlusGBUK uses non-essential analytics, advertising or similar tracking technologies, they should only operate in accordance with the choices presented through the site’s consent controls where consent is required. The Cookie Policy explains how these technologies are handled.
We do not describe a particular analytics or advertising service in this policy unless that service is actually used on the live website. This keeps the policy aligned with the site’s real configuration rather than relying on generic boilerplate.
Why we use personal information
- To respond to general enquiries, editorial questions, complaints, correction requests, privacy requests and legal correspondence.
- To operate, secure, maintain and troubleshoot the website.
- To protect the website and its users against abuse, fraud, malicious activity or technical attacks.
- To keep appropriate records of complaints, corrections and legal matters.
- To understand website performance and readership where analytics are enabled lawfully.
- To comply with legal obligations and to establish, exercise or defend legal rights where necessary.
Our legal basis for processing
The legal basis depends on what information is being used and why. In appropriate circumstances, processing may be necessary for our legitimate interests in operating and securing an editorial website, responding to correspondence and maintaining accurate publishing records. Processing may also be necessary to comply with a legal obligation, to take steps at your request, or may be based on consent where the law requires consent.
Where consent is used, you can withdraw that consent for future processing. Withdrawal does not make earlier processing unlawful.
Cookies and similar technologies
PlusGBUK may use cookies or similar browser technologies for functions such as security, preferences and, where enabled, analytics or other optional services. Non-essential technologies are handled through the site’s consent controls where required by law.
More detail is available in our Cookie Policy.
Who may receive personal information
Personal information may be handled by service providers that support the operation of the website, such as hosting, email delivery, website security, content delivery, technical support or analytics providers. They should receive only the information reasonably necessary to provide their service.
Information may also be disclosed where required by law, in response to valid legal process, or where reasonably necessary to protect legal rights, users or the security of the website.
International transfers
Some website or communications service providers may process information outside the country in which you live. Where data-protection law requires safeguards for an international transfer, PlusGBUK will rely on the appropriate lawful mechanism used by the relevant service provider or otherwise required by law.
How long information is kept
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, taking account of security, editorial accountability, dispute resolution and legal obligations.
Routine correspondence may be deleted when it is no longer needed. Records relating to a material correction, complaint, privacy request or legal matter may be retained for longer where keeping an accurate record is reasonably necessary.
Your rights
Depending on the law that applies to you, you may have rights concerning access to your personal information, correction of inaccurate information, deletion, restriction, objection, portability or withdrawal of consent.
To make a privacy request, email [email protected]. We may need enough information to confirm your identity before acting on a request where that is necessary to protect personal information.
Complaints
If you have a concern about how PlusGBUK handles personal information, please contact [email protected] so that we can review it.
UK users can also find information about their data-protection rights and complaints through the Information Commissioner’s Office.
Children’s privacy
PlusGBUK is an educational publication intended for a general audience. We do not knowingly ask children to provide sensitive personal information through the website. If you believe a child has provided personal information that should be reviewed or removed, contact [email protected].
Changes to this policy
We may update this policy when our website practices, services or legal obligations change. When a material change is made, the date at the top of this page will be updated.